Cookie Policy

About the Cookie Policy

This Cookie Policy explains how cookies are used for visitors and users of the Sertel Grup Logistics website.

When you visit our website, cookies are used to improve your experience and provide you with better service. This policy details which cookies are used, why they are used, and how you can manage your preferences.

What is a Cookie?

Cookies are small text files that websites place on your device (computer, tablet, or phone). These files:

• Help identify you as a user
• Remember your preferences
• Measure site performance
• Provide you with personalized content Cookies do not provide direct access to your personal data but can collect information about your browsing behavior.

Types of Cookies Used

Our website uses the following cookie categories:

1. Essential Cookies

These cookies are necessary for the website to function properly. Without these cookies, website features cannot be used.

• Session management
• Security verification

2. Performance and Analytics Cookies

These help us understand how you use the website.

• Page visit counts
• Error reports
• Load times

3. Functional Cookies

Personalize your experience by remembering your preferences.

• Language preference
• Region settings
• Theme selection

4. Marketing Cookies

Enable the display of advertisements relevant to your interests.

• Ad targeting
• Campaign measurement
• Remarketing

Third-Party Cookie Providers

Our website uses cookies from the following third-party service providers:

Provider	Purpose	Cookie Type
Google Analytics	Website traffic analysis and reporting	Analytics
Google Ads	Advertising performance measurement	Marketing
Facebook Pixel	Ad targeting and conversion tracking	Marketing
Hotjar	User behavior analysis	Analytics
LinkedIn	Professional network integration	Marketing

These providers have their own privacy policies and may process your data for their own purposes.

Cookie Management

You can manage your cookie preferences using the following methods:

Browser Settings

All modern browsers offer options for cookie management:

• Chrome: Settings > Privacy and Security > Cookies
• Firefox: Settings > Privacy & Security > Cookies
• Safari: Preferences > Privacy > Cookies
• Edge: Settings > Privacy > Cookies

Important Notes

• Disabling essential cookies may negatively impact site functionality
• Your preferences are specific to your device and browser
• Deleting cookies may cause your session information to be lost

Data Processing and Legal Basis

Data collected through cookies is processed in accordance with the Personal Data Protection Law No. 6698 (KVKK).

Types of Data Processed

• IP address
• Browser and device information
• Visit time and duration
• Page views and click actions
• Location information (general)

Legal Basis

• Essential cookies: Performance of a contract
• Analytics cookies: Legitimate interest
• Marketing cookies: Explicit consent

For detailed information, please review our Privacy Policy.

Storage Periods

Cookie storage periods vary depending on their type:

Cookie Type	Storage Period
Session Cookies	Deleted when the browser is closed
Persistent Cookies	1 month - 2 years
Analytics Cookies	6 months - 2 years
Marketing Cookies	30 days - 1 year

Storage periods may vary depending on the purpose and provider of the cookie.